Privacy Policy

🔒 Privacy Policy

Last updated: November 2025

Welcome to DecoDropDesigns (“we,” “our,” or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.decodropdesigns.com or make a purchase from our store.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Billing and shipping addresses

  • Payment details (processed securely through Shopify’s payment gateway — we never see or store your full card data)

Non-Personal / Technical Information

  • Browser type and version

  • Device and operating system

  • IP address

  • Cookies and analytics data (for performance and site improvement)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and download links

  • Communicate with you about your purchases or customer support inquiries

  • Improve our website and services

  • Send marketing emails or updates (only if you’ve opted in)

We do not sell, rent, or trade your personal data to third parties.

3. Email Marketing

If you subscribe to our newsletter, you agree to receive occasional updates about new products, promotions, and store news.
You can unsubscribe at any time by clicking “Unsubscribe” in any email we send.

4. Cookies

Our website uses cookies to improve your browsing experience.
Cookies help us remember your preferences, analyze site traffic, and ensure smooth checkout processes.
You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Storage & Security

Our store is hosted on Shopify, which provides the online e-commerce platform that enables us to sell digital products.
Your data is stored securely through Shopify’s data storage and databases.
All payment information is encrypted using SSL (Secure Socket Layer) technology and processed by Shopify Payments or its partners.

We implement appropriate security measures to protect your personal information, but no online system is 100 % secure.

6. Third-Party Services

We use third-party providers (such as Shopify, PayPal, or Stripe) to process payments and deliver digital products.
Each provider has its own privacy policy governing how they handle your data.
We encourage you to read their policies if you want more details.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described above — typically for accounting, compliance, or customer-service reasons.
You may request deletion of your personal data at any time by contacting us at [your support email].

8. Your Rights

Depending on your region (for example, under GDPR or South Africa’s POPIA Act), you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with your local data-protection authority

To exercise any of these rights, email us at [your support email].

9. Children’s Privacy

Our website is not directed to individuals under 16 years of age.
We do not knowingly collect personal information from children. If we discover we’ve received such data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted here with an updated “Last Updated” date.
We encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: [decodropdesigns@gmail.com]
🌐 Website: www.decodropdesigns.com